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Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge of Making the Rhetoric of Change a Reality (Industrial Engineering)

by Gary Heil, Tom Parker, Rick Tate

ISBN 13: 9780471286318

Format: Hardcover (320 pages)
Publisher: John Wiley & Sons
Published: 11 Oct 1994

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Douglas McGregor, Revisited - Managing the Human Side of the Enterprise: Revisiting the Human Side of the Enterprise

by Gary Heil

ISBN 13: 9780471314622

Format: Hardcover (209 pages)
Publisher: Wiley
Published: 09 May 2000

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